Overview
Integrated Software Solutions LLC ("we," "us," or "our") operates integratedss.net. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or submit a consultation request.
By using this website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you fill out our contact form, we collect the following information:
- First and last name
- Email address
- Phone number
- Company name
- Business address
- Monthly lead volume (business information)
We may also automatically collect non-personal information such as browser type, pages visited, and time spent on the site through standard web analytics tools.
How We Use Your Information
We use the information you provide to:
- Contact you regarding your consultation request
- Send non-marketing, service-related text messages and emails
- Send marketing and promotional messages (only if you have explicitly opted in)
- Improve our website, services, and communications
- Comply with legal obligations
SMS & Text Message Communications
By providing your phone number and checking the SMS consent checkbox on our form, you agree to receive text messages from Integrated Software Solutions LLC. These may include appointment reminders, follow-up messages, and promotional content (if opted in).
Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
SMS consent information is not shared with third parties, except as necessary to provide SMS services (e.g., SMS delivery providers).
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device that help us understand how visitors interact with our site.
We may use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
We do not use cookies to collect personally identifiable information without your knowledge.
Data Sharing & Third Parties
We do not sell your personal information to third parties. Your data may be stored and processed using GoHighLevel, our CRM platform, to manage contacts, communications, and follow-up workflows. GoHighLevel is bound by its own privacy policy and data processing agreements.
We may disclose your information if required by law or to protect the rights, property, or safety of Integrated Software Solutions LLC or others.
Data Retention
We retain your personal information for as long as necessary to provide our services, maintain our business records, or as required by applicable law. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at the information below.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.